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FAQ

Q1, Are you a factory or trading company?

A: We are a manufacture and specialized in centralized lubrication system.

 

Q2, What are your payment terms?

A: Deposit of 50% will be prepaid after contract confirmed,remaining balance will be paid after a satisfactory experimental operation of the product before leaving the factory

 

Q3, How long is the delivery time?

A: Approximately 20 days upon receipt of advance payment.

 

Q4, What about the package?

A: Standard export wood box and carton box, or as customer’s request

 

Q5, How long is the warranty?

A: We offer the warranty of 12 month. In this period, we will supply the free parts which are broken because of quality.

 

Q6, Is it all right to make customer’s own brand name?

A: Sure, OEM is available, with your authorization of brand.

 

Q7, How about quality control in your factory?

A:  Quality always comes first. We hope to have long-term and stable cooperation with our customers.

We have professional production equipment and testing equipment. and strict QC department. Each product is tested strictly one by one before packing and shipping.

CE certificate and ISO9001:2008 certificate assure our good quality.